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Meet The Team

Buddy Swailes - CEO
Buddy joined NOPS as our CEO at the tail-end of the year on Monday 29th October 2018. The mutual consensus was that the company needed a fresh set of paws to implement a stronger management structure. He has stripped the company to its bare bones and will rebuild from the bottom up. Since joining the company he has made his presence (scent) well known within the office and throughout Jericho. The glamorous NOPS girls are finding walking our CEO a delight and our Director hasn’t completed a full day’s work since his arrival. Field work is Buddy’s specialty however his interpersonal skills allow him to negotiate politely, although this doesn't mean he's afraid to bark orders when necessary.


Sidney Swailes – Managing Director - Retired as of 15th October 2018.
Sidney has been with NOPS for eight and a half years and assesses and appoints Contractors. A French National, he is very particular about arranging appointments. A detailed assessment of Contractors is made using a variety of selection techniques including odour assessment and more importantly, food evaluation. Successful applicants usually provide high protein offerings in the form of steak though there is a strong preference for fillet. After 9 years as director of the company, Sidney is now taking a well-earned rest.


Bolli Swailes - HR Director
Bolli joined NOPS on 27th January 2020 as HR Director to ensure our growing team have all the assistance needed. Bolli aims to offer support to any in need and is quick to nip any issues in the bud. She will be office based for the foreseeable future before venturing out of the office when she feels ready. Her charm and lively behaviour is likely to ensure any future recruitment should be a walk in the park. As well as drawing up all contracts and writing job descriptions she will also be there to assist and learn from Buddy who will act as mentor in her early days at NOPS.


Debbie Swailes – Director
Debbie is the Director of NOPS and ARLA qualified. Highly experienced in all aspects of the property services sector, she has consistently grown the business to its leading status as Oxford’s “Premier league” property service company. Originally from Cornwall, Debbie has been at the cutting edge of the student and professional lettings markets in Oxford for the past twelve years. She is an expert in the buy to let/investment sector.


Robin Swailes – Director
Robin is actively involved in the Oxford property market. Over many years he has overseen NOPS clients who wish to renovate or further develop their properties to increase their yield/return. Robin’s team include architectural services, 3D property visualisation and project management. From renovation to full development we have the team to take the stress and worry from the client and deliver a first class product. For further details, contact


Billy Webb – Lettings Manager
Billy joined NOPS at the beginning of 2015 and has since become a valuable member of the Lettings team having recently swapped from Professional to Student lettings ahead of 2018/19 student release. Particularly enjoying the social aspects of lettings, he conducts the vast majority of student viewings in a bright and friendly manner. He is highly motivated and has excellent attention to detail. Billy successfully passed the ARLA Qualification in 2017.


Kelly Preston – Lettings Manager
Kelly started her career in lettings in 2006 as a Trainee Lettings Negotiator. Since then she progressed to a Lettings Negotiator before becoming Lettings Manager in 2009. Kelly has very high standards and thrives in the lettings environment. She is currently working in the professional property office where she manages the day to day running of projects including marketing properties, referencing tenants, negotiating lets whilst communicating with Landlords and arranging viewings. Kelly successfully completed the ARLA qualification in 2013, and continues to train annually to ensure she is up to date with new laws and regulations. Kelly enjoys her role being so varied and enjoys the challenges she’s met with.


Beth Osment – Accounts Assistant
Beth graduated from Harper Adams University in BSc Food & Consumer Studies in 2015. She went onto gain valuable customer service experience working for food companies, before deciding a change of direction in property was an exciting prospect in October 2017. Beth’s pragmatic approach to work enables her to deal with tasks efficiently and her rapport with clients and tenants is exceptional. Beth previously worked in the professional property office alongside Kelly where she excelled and has recently moved to our accounts team, assisting Janice.


Janice Morton – Accountant/Assistant Manager
Janice is our financial controller having joined North Oxford Property Services in 2007. She has a “top flight” corporate background in finance and residential property asset management (Block Management). Janice also undertakes Company Secretarial duties for client management companies and leads the finance team. Her experience is multi-faceted and she has specialised knowledge of all aspects of NOPS business.


Mimi Ridge – Property Manager
On leaving school Mimi worked as a dental nurse for 6 years becoming qualified and gaining post-qualifications. In this line of work Mimi was constantly interacting with customers which has stood her in good stead for her role at NOPS. Mimi started as a Property Manager for the professional team in 2015, where she built up a great relationship with Landlords and tenants alike and worked tirelessly to improve the already high standard of the professional portfolio. Mimi has also added to her qualifications by successfully completing the ARLA award in 2017.


Liza Boyce - Lettings Negotiator
Liza joined the team at the start of 2023, she has 5 years’ experience within the property industry which includes Sales & Lettings. Liza is driven by hitting her targets and closing the deal.  
She enjoys meeting new people and always has a happy to help attitude. Liza is currently working towards her ARLA qualifications. 
Liza also assists with our social media page on Instagram @nops_ox

Monika Bartlett - Property Manager
Monika started in December 2021 as a Property Manager who now looks after her own portfolio of student and professional properties across Oxford. Her previous experience working in Merton College has provided her with a knowledge on student living and communication. Monika attended the Property Mark Fundamentals of property management January 2022. She enjoys all aspects of her role and completing works to a high standard.

Ellie Hieatt - Property Manager
Ellie started her career in lettings in 2016 as a lettings negotiator in Cowley, who then progressed on to Head of student lettings. Ellie then was offered the opportunity to change departments to become a Property Manager of her own portfolio in March 2022.  With this she has continued great relationship with Landlords and tenants. Ellie also assists with property marketing, professional photographs and floor plans. Ellie attended the Property Mark Fundamentals of property management January 2022.

Lucy Fegan - Lettings Negotiator
Lucy graduated from Oxford Brookes University in 2003 with a Real Estate Management BSc (Hons) degree. She then embarked on her career in the Oxfordshire property market where she has gained a wealth of knowledge and expertise working various roles over the span of her career in lettings, sales, surveying and buying. Over the years Lucy has established herself and has a vast network within the industry, she is a fantastic addition to the NOPS team since joining in 2023.