Call +44(0)1865 311745 today 47 Walton Street, Oxford, OX2 6AD.

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Professional Lets
High Quality Rental Accommodation for Professional Tenants in Oxfordshire.

Our friendly, professional staff has its finger on the pulse of Oxford’s lively, ever-changing property scene. Our up-to-the-minute listings allow you to scan all available flats and homes without even leaving our office.

Information for tenants

Why choose NOPS?

Established since 1999 we are experts in the letting and management of Oxford residential property. We specialise in good quality properties, mostly centrally located and allowing fantastic access to the City Centre, the World Class Oxford University and other Colleges. This means you can be confident that you will find a great property in the right location with the comprehensive support you need to ensure a positive renting experience. Your rental property will be your home and we want to make sure it always feels that way for the duration of your tenancy.

ADMINISTRATION FEE – Once you have paid your administration fee the property is then reserved for you subject to satisfactory references being received.


DEPOSIT – You will pay a eight week deposit to North Oxford Property Services in cleared funds before your tenancy start date. You may pay by either card, cash payment or bank transfer. One of our members of staff will then register your deposit with our deposit company (My Deposits) and you will be asked to sign your deposit certificate when collecting your keys.  You will then be given the original copy along with the tenancy deposit prescribed information for tenants leaflet for your safe keeping.


RENT DUE DATES – Your first month’s rent will be an apportioned rent which means that you will pay from the day you move in until the end of the month. For the rest of your tenancy your rent will always be due on the 1st of the month. Rent is to be paid direct into North Oxford Property Services Bank by either Standing Order or Direct Debit.


KEY COLLECTION – Providing all your first accounts have been paid, references and credit checks have been received for everyone moving into the house, we can issue you with your keys at 4pm on the tenancy start date. If your tenancy starts on a Saturday you will need to collect your keys between 9.00am and 12.30pm as this is when the office closes.


INVENTORY – The first tenant that comes into collect their keys will be given two copies of the inventory for the house. Any discrepancies that you find should be noted and then one signed copy should be given back to the office within one week for our records when we carry out our check out with you. If the inventory is not sent back within this time then it will deemed to be correct in every detail when we carry out our check out at the end of your tenancy.


UTILITIES – You are responsible for the payment of all utilities. Once you have moved into your property you should contact your utility company to inform them of your move in date. You will also need to contact your utility companies at the end of the tenancy to give them all your final meter readings so that you can provide us with paid utility bills.


COUNCIL TAX – You will need to Inform Oxford City Council of your move in date. You can contact Oxford City Council on 01865 252870. Alternatively if you do not live in the Oxford City Council area you will need to inform your parish such as Cherwell District Council, South Oxford or Vale of White Horse District Council.


MAINTENANCE ISSUES - You will need to report all maintenance issues to your dedicated Property Manager the day that you are aware of them.


EMERGENCIES – We are on call 24-hour call should you have a genuine emergency (07976038240).


PROPERTY MANAGERS – You will have your own dedicated Property Manager for the duration of your tenancy. Your Property Manager will be the person responsible for your inspections (three times during the year) and your Property checkout


RENEWING YOUR TENANCY – You will be sent a renewal letter 3 months before your tenancy end date offering you the chance to re-new your tenancy with us providing your landlord is happy to re-let. If you decide to renew you will need to contact the office before the deadline to book an appointment to come in and resign a tenancy agreement.


EARLY TERMINATION OF YOUR TENANCY – Once you have signed your tenancy agreement you are legally bound by the terms of the agreement. Your landlord is under no obligation to release you from this tenancy early so you would have to find suitable replacement tenants. You will still be liable for the house (and rent) until a new tenancy agreement has been signed and satisfactory references have been received.


CHANGE OF TENANT IN SHARED PROPERTY – Should a tenant decide that they need to leave the tenancy early they will need to inform North Oxford Property Services and find a suitable replacement tenant.


INSURANCE – Your Landlord will retain buildings insurance on the property, however this will not cover your own personal belongings or furniture. You must therefore insure your own possessions and the policy must include personal liability and accidental damage to the Landlords possessions.


CHECK OUTS – Your Property Manager will check out your property on the last day of your tenancy and you will be sent an email informing you of the scheduled time. You will need to provide a forwarding address and bank details so we are able to return your deposit