Staff Profiles

team

Debbie Swailes – Director

Debbie is the Director of NOPS. Highly experienced in all aspects of the property services sector, she has consistently grown the business to its leading status as Oxford’s “Premier league” property service company. Originally from Cornwall, Debbie has been at the cutting edge of the student and professional lettings markets in Oxford for the past nine years. she is an expert in the buy to let/investment sector.



team

Robin Swailes – Director

Robin has been actively involved in the Oxford property market for 25 years. Over the past few years he oversees NOPS clients who wish to renovate or further develop their properties to increase their yield/return. Robin’s team includes architectural services, 3D property visualisation and project management. From renovation to full development we have the team to take the stress and worry from the client and deliver a first class product. For more details, visit Oxford Architectural Services.
team

Sidney Swailes – Managing Director

Sidney has been with NOPS for eight and a half years and assesses and appoints Contractors. A French National, he is very particular about arranging appointments. A detailed assessment of Contractors is made using a variety of selection techniques including odour assessment and more importantly, food evaluation. Successful applicants usually provide high protein offerings in the form of steak though there is a strong preference for fillet.


team

Hannah George – Head of Lettings

Hannah started working at North Oxford Property Services in January 2009 as the office administrator it wasn’t long before she was promoted to Lettings Negotiator in July 2009. In 2011 she then moved to Sale and Professional Lettings Negotiator, Hannah has experience in all of the roles within the business giving her the ability to help with all situations. Hannah was promoted to Student Lettings Manager in October 2013 and now manages all aspects of Student Lettings.




team

Billy Webb – Lettings Manager

Billy joined NOPS at the beginning of 2015 and has since become a valuable member of the Professional lettings team. Particularly enjoying the social aspects of lettings, he conducts the vast majority of professional viewings in a bright and friendly manner, as well fulfilling admin duties when in the office. He is highly motivated and has excellent attention to detail. Billy has successfully taken & passed the ARLA Qualification in 2017.





team

Laura Andres – Lettings Negotiator

Laura started her career four years ago in the property field and previously worked for a short lettings agency before joining our team. Laura has a great amount of experience in dealing with all type of tenancy issues, and has proven skills in attention to detail. She started with NOPS working in lettings and gained valuable experience in many areas, before being given the opportunity to be Property Manager in the professional office which she found very rewarding. Since returning from maternity leave, Laura has expertly managed our short letting portfolio. She successfully completed the ARLA qualification in 2017.
team

Kelly Preston – Lettings Manager

Kelly started her career in lettings in 2006 as a Trainee Lettings Negotiator. Since then she was a Lettings Negotiator for several years before becoming Lettings Manager in 2009. Kelly has very high standards and thrives in the lettings environment. She is currently working in the professional office where she carries out viewings, as well as referencing tenants and is in constant contact with all of the Landlords. Kelly successfully completed the ARLA qualification in 2013.











team

Costa Ioannou – Property Manager

Costa manages the NOPS Student Lettings portfolio together with HMO related issues. He is highly experienced within the Property Service Sector and has been with NOPS since 2006. Costa also manages and organises our contractors and oversees the NOPS emergency out of hours service.
















team

Callum Hunt – Property Manager

Having left school to seek a career in lettings and property management, Callum joined NOPS in February 2014 as an Office Administrator, doing varied jobs around the office for his Colleagues. However he has proven his worth and was promoted to Lettings Negotiator in the Student Office in August 2015. Following a successful 2 years working in Student Lettings Callum became the manager of NOPS’ very own luxury short-let portfolio; managing bookings, meeting guests and maintaining the properties to the highest level. Callum then decided that he would like to maintain and manage properties on a full time basis so then moved to the Property Management department to look after a portfolio of 100+ properties. Due to the number of different roles Callum has taken at NOPS he has become an all-rounder happy to help in any department. Callum has successfully taken & passed the ARLA Qualification in 2017.
team

Janice Morton – Accountant/Assistant Manager

Janice is our financial controller having joined North Oxford Property Services in 2007. She has a “top flight” corporate background in finance and residential property asset management (Block Management). Janice also undertakes Company Secretarial duties for client management companies and leads the finance team. Her experience is multi-faceted and she has specialised knowledge of all aspects of NOPS business.

















team

Mimi Ridge – Accounts Assistant

On leaving school Mimi worked as a dental nurse for 6 years becoming qualified and gaining post-qualifications. In this line of work Mimi was constantly interacting with customers which has stood her in good stead for her role at NOPS. Mimi is a Property Manager for the professional team here at NOPS. She has a keen eye for detail and can communicate well using any media. Already, Mimi has built up a great relationship with Landlords and tenants alike and has worked tirelessly to improve the already high standard of the professional portfolio. Mimi has also looked to add to her qualifications by actively embarking on ARLA courses to allow her to carry out her role to the best of her abilities and to the benefit of landlords and tenants alike. Further to this Mimi has also joined our block management team within the company. Here she is tasked with the maintenance of a whole apartment complex and its tenants. In doing so Mimi manages her time effectively to ensure both her individual properties and a whole block receive the treatment that they require and deserve. Mimi has successfully completed the ARLA award in 2017.
team

Harriet Lambourne- Accounts Assistant

Harriet successfully graduated from Oxford Brookes University with a 2:1 in Mathematics, and began working for NOPS in the Accounts Department. On a daily basis she manages deposit returns & liaises with landlords, tenants and contractors ensuring all parties are happy. She has excellent numerical skills & a keen eye for detail whilst also having the ability to communicate well with both colleagues & clients alike.




















team

Emma Widdows – HMO Coordinator

Emma has worked in the Lettings industry since 2006 and started as a Trainee Receptionist before being promoted to a Lettings Administrator and now more recently a Property Administrator. She has a keen eye for detail and communicates very well with both Landlords & Tenants alike. Her role has diversified over the years but her professional insight into each task remains consistently high. Emma successfully completed the ARLA qualification in 2013.