STUDENT INFORMATION

ADMINISTRATION FEE – Once you have paid your administration fee the property is then reserved for you subject to satisfactory references being received.

DEPOSIT – Your head tenant will pay a six week deposit to North Oxford Property Services one month before your tenancy start date. The deposit will need to be paid in person in the office by either card or cash payment. One of our members of staff will then register your deposit with our deposit company (my Deposits) and you will be asked to sign your deposit certificate whilst in our office. You will then be given the original copy for your safe keeping.

RENT DUE DATES – Your first accounts will be paid one month before your tenancy start date. Your first account will consist of your deposit and your first month’s rent (You will be sent an invoice showing this amount by email). Your first month’s rent will be an apportioned rent which means that you will pay from the day you move in until the end of the month. For the rest of your tenancy your rent will always be due on the 1st of the month. Rent is to be paid direct into North Oxford Property Services Bank by either Standing Order or Direct Debit.

KEY COLLECTION – Providing all your first accounts have been paid, references and guarantors received for everyone moving into the house, we can issue you with your keys at 4pm on the tenancy start date. If your tenancy starts on a Saturday you will need to collect your keys before 12.30 as this is when the office closes.

INVENTORY – The first tenant that comes into collect their keys will be given two copies of the inventory for the house. Any discrepancies that you find should be noted and then one signed copy should be given back to the office within one week for our records when we carry out our check out with you. If the inventory is not sent back within this time then it will deemed to be correct in every detail when we carry out our check out at the end of your tenancy.

UTLITITIES – You are responsible for the payment of all utilities. Once you have moved into your property you should contact your utility company to inform them of your move in date. You will also need to contact your utility companies at the end of the tenancy to give them all your final meter readings so that you can provide us with paid utility bills.

COUNCIL TAX – You will not need to worry about Council Tax as students are exempt however it is the responsibility of the tenants to inform the Council when you have moved into the property and that you are students. You can contact Oxford City Council on 01865 252870

MAINTENANCE ISSUES- You will need to report all Maintenance Issues to your dedicated Property Manager the day that you are aware of them.

EMERGENCIES – We are on call 24-hour call should you have a genuine emergency (07795187452).

PROPERTY MANAGERS – You will have your own dedicated Property Manager for the duration of your tenancy. Your Property Manager will be the person responsible for your inspections (three times during the year) and your Property checkout

RENEWING YOUR TENANCY – You will be sent a renewal letter in October offering you the chance to re-new your tenancy with us for the next academic year. If you decide to re-new you will need to contact the office before the deadline to book an appointment to come in and resign a tenancy agreement. If only one of you decide to resign and want to find other tenants to join you we will draw up a tenancy agreement in just your name until you have found new housemates.

EARLY TERMINATION OF YOUR TENANCY – Once you have signed your tenancy agreement you are legally bound by the terms of the agreement. You landlord is under no obligation to release you from this tenancy early so you would have to find suitable replacement tenants. You will still be liable for the house (and rent) until a new tenancy agreement has been signed and satisfactory references have been received.
CHANGE OF TENANT IN SHARED PROPERTY – Should a tenant decide that they need to leave the tenancy early they will need to inform North Oxford Property Services and find a suitable replacement tenant.

GUARANTORS – You Guarantor will need to be aware that they will be joint and severally liable for the tenancy. The liability will cover the rent and any other terms set out in the Tenancy Agreement in the event that any named tenant does not meet their tenancy agreement.

INSURANCE – Your Landlord will retain buildings insurance on the property, however this will not cover your own personal belongings or furniture. You must therefore insure your own possessions and the policy must include personal liability and accidental damage to the Landlords possessions.

CHECK OUTS - Your Property Manager will check out your property on the last day of your tenancy and you will be sent an email informing you of the scheduled time. You will need to provide a forwarding address so we are able to return your deposit.